Will external users need to access information from your CRM implementation? An external connector is available for on-premise deployments to cover these licenses. This makes sense if you have shift workers or call centers that operate around the clock. Microsoft also offers device CALs, so two or more people who are non-concurrently sharing a workstation could use just one CAL. For instance, if your department has 500 people and all of them will be using Dynamics CRM, you would buy 500 client access licenses (CALs). The most common licensing approach is based on named users. First, count internal users that are within your organization. If your organization has an enterprise agreement for Microsoft products, it will offer the best prices.ĭynamics CRM is licensed based on named users, so the first step in calculating costs is to count your users. Your reseller is best source for software pricing, and can create a quote based on your volume license agreement. You can start here: The comprehensive source is here: Keep on reading if you would like a briefer introduction to your options. To determine the cost of the software licensing, you must determine the deployment mode and choose which type of licenses you will need. The cost of a Microsoft Dynamics CRM implementation includes software licensing, internal costs of the time of your staff, and sometimes hardware and professional services from Dynamics CRM specialists.
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